W4COMMUNITY (pty) Ltd is a specialised logistics management company offering a comprehensive range of transport services and supply chain solutions to, from and within Africa.

Logistics in Africa is and always will be unique, complex and ever changing.

Factors such as port congestion, poor infrastructure, limited or inadequate distribution facilities, severe weather conditions, bureaucratic import procedures, a lack of common standards and communication breakdowns all have a significant impact on supply chains in Africa. By understanding and taking cognisance of these factors which are inherently unique to the African logistics context, W4COMMUNITY has positioned itself to provide a comprehensive range of specialised end-to-end logistics solutions.

We firmly believe that when doing business in Africa, the efficiency of logistics and supply chains play a key role in differentiating between good and average companies, or even between ultimate success and failure, hence the choice of a logistics service provider becomes strategically important.

Being positioned as an independent logistics solutions provider, W4COMMUNITY has the unique advantage of being able to leverage off the best capabilities of a wide scope of service providers, without being tied into a single freight forwarder or logistics service provider’s network. This not only allows us to retain an objective and focused view of our clients’ requirements, but also to be agile enough to be able to adapt strategies in order to optimize supply chains and build real value for our clients.

Our values

Our 3 core values determine our everyday behaviour and are reflected in the way we engage with our clients, service providers and other external parties.

• Simplicity – We strive to simultaneously simplify and optimize unique and complex supply chain and logistics processes without compromising the quality of our service and placing our clients at risk.
• Reliability – Being one of the single biggest differentiating factors between logistics service providers, we place a high premium on the reliability of our services. This, from an overall service perspective, by far outranks simply being able to offer the lowest rates or shortest lead time at any given point in time.
• Integrity – We believe that key to our success is being able to offer our clients a predictable and consistent service, underpinned by trust and transparency. We therefore always act professionally, incorporate best business practices and continue to invest in the best systems and people to ensure sustainability and growth for us and our clients.

Our Mission

At W4COMMUNITY we believe that we have a competitive advantage from other logistics service providers by means of the following:

• Our Africa focus – more than 5 years combined experience of specialising in offering logistics solutions to, from & within Africa with a proven track record
• Our size & independence – through our extensive network of strategic alliances, we are big enough to provide our clients in diverse industries a world class service, yet small enough to remain focussed and provide a truly personalized service
• Our business model - At W4COMMUNITY, we manage our clients’ end-to-end logistics requirements. We achieve this by making use of our approved partner network, whilst managing the overall service delivery to ensure a reliable and consistent supply chain. Our clients therefore benefit from being serviced by the most appropriate service providers, without the burden of having to interact with and manage multiple external parties.

Our Vision

is to be globally recognized by importers and exporters as a leading provider of specialized transport logistics management services for Africa. This we achieve through understanding the complexities associated with trading in Africa and having the necessary capacity, systems and strategic partnerships to enable us to continuously exceed our clients’ expectations.